frequently asked questions
What are the dimensions of the FireStorm® Units?
- Series I: 12”W x 12”L x 17.5”H
- Series II: 18”W x 18”L x 17.5”H
- Series III: 18”W x 24”L x 17.5”H
How much do the FireStorm’s weigh?
- Series I: About 26 lbs
- Series II: About 34 lbs
- Series III: About 38 lbs
Does the FireStorm® come with any accessories?
Yes! Your FireStorm® comes with a free custom carry bag and 10’ quick-connect regulator hose to attach to your propane tank. Stay tuned for more FireStorm® accessories to come.
What’s the burn time of the FireStorm® on a full 20 lb. propane tank?
With the Control Knob set between 50% to 100%, the FireStorm® will run between 6.5 and 13 hours.
Will it connect to smaller propane tanks?
Yes! The quick-connect hose that comes with your FireStorm® can be used with 10 lb. and 5 lb. propane tanks.
Will my FireStorm® work with my RV’s propane tank?
Yes. The quick-connect hose that comes with your FireStorm® is compatible with RV propane tanks.
Does it have a warranty?
Yes! The FireStorm® comes with a three-year warranty.
How tall is the flame?
The flame is fully adjustable with the Control Knob. The FireStorm® can produce flames of 24 inches or more when turned all the way up.
How long does it take to set up?
The FireStorm® sets up in about 3 minutes. Check out our set up video to see how easy it is.
What is the cool down time?
Approximately 20 minutes.
How to light?
You will need a lighter to light the FireStorm®. Then, simply follow the instructions on the hang tag on your FireStorm to light it.
How do I shut off my FireStorm®?
Simply turn the Control Knob to the OFF Position.
What happens if FireStorm® is knocked or tips over?
The internal safety shut off will immediately shut the burner off. You can then put your FireStorm® in the upright position and relight it.
Can I put media in my FireStorm®?
Yes, fire rated lava rock and rolled lava can be used with the FireStorm. Fire rated glass media is not recommended for use with the FireStorm® as pieces of glass can fall into and become lodged in the burner box. River rocks or any other non-fire rated media cannot be used with the FireStorm®, as it may explode causing serious injury or death. Exploding media could also cause damage to the FireStorm and nearby property.
Where is it made?
The FireStorm® is proudly made in Colorado, USA.
Can I roast marshmallows or other food over the FireStorm®?
Do not let anything drip into jets or on the FireStorm®. Stay tuned for cooking stand to be used with your preferred frying pan or griddle.